IT maintenance and security

A reliable foundation for your systems

When a server or the network fails, the whole team feels it. We help organize infrastructure maintenance based on how critical each system is and the level of downtime risk you can accept.

Discuss your infrastructure's condition What the service includes

Within the agreed scope, we assess server resources, the virtualization environment, firewalls, switches and wireless network performance. We plan updates, monitoring, segmentation and backup solutions. We recommend checking that backups exist alongside a real test of data recovery.

Before making changes, we discuss the maintenance window, possible risks and a rollback plan. Support hours, monitoring scope and recovery objectives are set individually.

Who it's for

Who this service is relevant for

Failures bring the whole team to a halt

The whole team feels it when a server or the network fails, and maintenance hasn't yet been organized around how critical each system is and the level of downtime risk you can accept.

Backup recovery hasn't been tested

Backups are made, but the actual ability to recover data hasn't been tested.

Infrastructure changes are coming up

You're planning updates or restructuring and want to discuss the maintenance window, possible risks and a rollback plan in advance.

Scope

What work it covers

Server resources

Within the agreed scope, we assess server resources and plan their updates.

Virtualization environment

We assess the performance of the virtualization environment and plan its maintenance.

Firewalls and network equipment

We assess the performance of firewalls, switches and the wireless network.

Network segmentation

We plan network segmentation, taking into account how critical each system is.

Updates and monitoring

We plan updates and monitoring. Monitoring scope and support hours are set individually.

Backups and recovery

We plan backup solutions. We recommend checking that backups exist alongside a real test of data recovery.

Collaboration

How collaboration works

01

We clarify the need

We discuss the current condition of your infrastructure, how critical each system is, and the level of downtime risk you can accept.

02

We agree on the scope

We define the systems to be assessed, responsibilities, support hours, monitoring scope and recovery objectives. These parameters are set individually.

03

We implement and test

Before making changes, we discuss the maintenance window, possible risks and a rollback plan. We test the solution with real work scenarios, and recommend checking that backups exist alongside a real test of data recovery.

04

We hand over and maintain

We prepare it for use, walk the team through it, and discuss ongoing maintenance: updates, monitoring and backup solutions.

FAQ

Frequently asked questions

How are support hours and recovery objectives determined?

Support hours, monitoring scope and recovery objectives are set individually, based on how critical each system is and the level of downtime risk you can accept.

Do you check whether data can actually be recovered from backups?

We recommend checking that backups exist alongside a real test of data recovery. We plan backup solutions within the agreed scope.

What happens before infrastructure changes?

Before making changes, we discuss the maintenance window, possible risks and a rollback plan.

Related projects

We've already solved similar tasks

Related services

Services often combined together

IT infrastructure maintenance

Computers, servers and the network are parts of a single working environment. We help assess them together, so problems aren't addressed only once employees can no longer work.

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Workstation maintenance

A workstation is more than a computer. It's accounts, email, applications, printing, access rights and a clear way to get help. We help bring these parts together into managed workstations.

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Cybersecurity

No single application can protect all of a company's processes. We help assess where your most important data is, who can access it, and what measures are needed to reduce risk.

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Cloud and hosting services

Three services with prices you can see straight away: website hosting, mailbox hosting and virtual Linux servers. Backups are included, and access, migration and maintenance are agreed in advance.

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Let's start with a conversation

Let's start with your infrastructure's condition

Briefly describe what isn't working or what you're planning to change. We'll help organize infrastructure maintenance based on how critical your systems are and the level of downtime risk you can accept.

Discuss your infrastructure's condition Call +370 630 99 970

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